1. Does it have Google Play and Multi-language?
Yes. Global ROM with Multi-language and google play store will be installed to your cellphone, but we need to open the box to do it. Kindly remind that incomplete translation cannot be avoided no matter official or unofficial ROM.
2. How can I type in my native language?
Please download Google Keyboard by yourself when you receive the cellphone.
3. Who will pay for customs duty?
It is buyer who should pay customs duty.
4. How to check whether the phone can be worked in my country?
willmyphonework.net can help you find the answer.
5. What if I’m dissatisfied with the product?
So sorry to hear that. We guarantee you will be 100% satisfied with the quality of your product. If you’re unhappy with it, please contact our Customer Service who will be glad to help.
When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.
6. What do you declare goods to customs?
We declare it cellphone with lower price to help you pay less tax by default. But we will declare its real price if parcels are sent to Belarus, Israel, etc.
7. Will earphones come with Xiaomi phones?
It is not included in the standard package and it comes only when you purchase it.
8. May I get repair warranty?
We have one-year warranty in China, if you don’t take the phone APART.